Module #6 Building Trust with Customers

Time 17:46 Minutes in Length
Host Ron schneider

Agenda

• Review of Assignment for Module #5
• The 5 Principles for Building Trust
• Principle #1 Put your customer’s interest 1st
• Principle #2 Be straight forward & transparent
• Principle #3 Get them what they want
• Principle #4 Make price negotiation & finance easy
• Principle #5 Do what you say you will do…
• Never say “NO” to a customer
• Quiz
• Assignment